Orientation at Customers: Success of our Customers is our success. We strive to understand our customers’ needs and undertake to use all resources for offering to customers the most effective decisions which will help them to achieve and even to surpass their aims.
Reliability: We strictly observe the generally recognized principles and norms of the international law, laws of the Republic of Kazakhstan, laws of other countries where Halyk Group carries on business, internal regulations and rules of Halyk Group. We seek to irreproachably fair conducting business in all fields of activities, anytime and anywhere. We aspire to the European standards of corporate governance and adhere to the policy of maximum openness and transparency of activity of Halyk Group to shareholders, Customers, business partners, public authorities, employees. Reliability is the key factor of preservation of our most valuable asset — business reputation of Halyk Group.
Leadership: We seek to establish ourselves as a leader in servicing all groups of our Customers in all segments of the market where we operate. Our executives at all levels of the organization are an example of devotion to the business, enthusiasm and boldness. Our executives set the direction, welcome innovations, inspire the organization on performance of the Mission of Halyk Group.
Social Responsibility: Orientation on the needs and interests of all layers of our population is one of main principles of activities of Halyk Group. We aspire to actively contribute to development of the society and resolution of social matters and to be a responsible corporate citizen.
Fairness: We build our relations with colleagues on principles of mutual respect and mutual aid, cooperation, confidence and corporate solidarity. We welcome free exchange of ideas, knowledge and experience throughout all Halyk Group and support effective team work. We care for increase of professional level, motivation and social protection of our employees. Remuneration, recognition and career growth in our organization are based on principles of fairness and depend on the results of individual activity and contribution to success of Halyk Group.
Professionalism: We seek to achieve the highest standards of professional activity, we are open to innovations and new ideas, we operate resolutely and consistently. In good faith, promptly and under the best conditions we carry out all operations on servicing Customers, that ensures stable and long-term relations with our Clients.